Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $70 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
About the Promo Operations Team
The Promotion Operations (PromoOps) plays a critical role in supporting and accelerating Wealthsimple’s strategic priorities. The team supports Wealthsimple’s most ambitious and important revenue and client growth projects by ensuring that our clients’ promotion experience is as seamless and frictionless as possible. We partner with stakeholders across the company in order to: ensure the successful planning and execution of promotional offers and incentives, provide critical client feedback to R&D/DSE teams, ensure our CXO org is prepared and enabled to handle promotion-related issues, and build new processes to improve operational efficiency across the CXO org.
Our job is to simplify complexity, define structure, and help implement the most efficient use of scarce company resources (people, capital and time) as it pertains to promotions, referrals, and rewards. As a Promo Operations Associate, you will be responsible for managing Promo issue tickets, building and improving internal processes, providing feedback on all promotions, referral incentives, and rewards, as well as collaborating effectively with both the CX and Growth teams.
About the Promo Operations Team
The Promotion Operations (PromoOps) plays a critical role in supporting and accelerating Wealthsimple’s strategic priorities. The team supports Wealthsimple’s most ambitious and important revenue and client growth projects by ensuring that our clients’ promotion experience is as seamless and frictionless as possible. We partner with stakeholders across the company in order to: ensure the successful planning and execution of promotional offers and incentives, provide critical client feedback to R&D/DSE teams, ensure our CXO org is prepared and enabled to handle promotion-related issues, and build new processes to improve operational efficiency across the CXO org.
Our job is to simplify complexity, define structure, and help implement the most efficient use of scarce company resources (people, capital and time) as it pertains to promotions, referrals, and rewards. As a Promo Operations Associate, you will be responsible for managing Promo issue tickets, building and improving internal processes, providing feedback on all promotions, referral incentives, and rewards, as well as collaborating effectively with both the CX and Growth teams.
In this role, you will have the opportunity to:
We’re looking for someone who:
Skills we’re looking for:
Why Wealthsimple?
🤑 Competitive salary
📈 Retirement savings matching plan using Wealthsimple for Business
🌴 20 vacation days per year
🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year
🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
💖 Company-wide wellness days off scheduled throughout the year
We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!
Technology & Innovation at Wealthsimple
We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI and tooling, to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.
DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $70 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
