The Systems Engineer designs and implements complex systems in Corporate, Operational Technology, and customer environments. They ensure integration, provide support, and troubleshoot issues while working with cross-functional teams to enhance infrastructure performance and reliability. You will offer senior IT support and align IT with business goals, deliver technical support, perform pre-sales, and ensure seamless operations.
The Systems Engineer designs and implements complex systems in Corporate, Operational Technology, and customer environments. They ensure integration, provide support, and troubleshoot issues while working with cross-functional teams to enhance infrastructure performance and reliability. You will offer senior IT support and align IT with business goals, deliver technical support, perform pre-sales, and ensure seamless operations.
Responsibilities:
Handle internal and external project-based workWork on cybersecurity, process improvements, automation, and operational projectsServe as an escalation point for the service desk teamConduct project scoping and risk assessmentTo be successful in this role, you will have:
Experience/Background/Technical Skills:Expert Level in IT Services / high level of exp working in IT and IT support.A strong understanding of Cybersecurity and Vulnerability management.
Tools/Skills essentials:ThreatLockerBlackpointImmyBotCisco DuoCisco UmbrellaCisco Meraki PowerShell scripting and automationAzure – VMsServer - RDS farmsVeeam Backups
Nice to Have:Automation (REWST)Microsoft Flow
Attributes:Exceptional written and verbal communication skillsExcellent problem-solving and troubleshooting skillsStrengths in cognitive thinkingUnderstands business beyond just ITAbility to assess risks and take initiativeAbility to work independently and as part of a teamAbility to manage multiple projectsCustomer-focused attitude with a commitment to providing high-quality support
