About Gridware
Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.
Team Overview
Gridware’s Real-Time Operations team is the first line of defense in monitoring the power grid for critical events. The team operates 24/7 to ensure the reliability of our expanding fleet of monitoring devices, rapidly detecting and classifying anomalies, and reporting critical events to customers. By leveraging analytics we continuously refine workflows, optimize decision-making, and enhance operational efficiency to scale effectively. The team plays a vital role in Gridware’s mission to create a safer, more resilient power grid.
Role Description
The Manager of the Remote Operations Center is responsible for leading a team of remote operators responsible for 24/7 real-time grid monitoring, ensuring timely detection and classification of anomalies and critical grid events. The ideal candidate will have experience as a senior member or leader of a real-time operations team, with a strong ability to manage multiple workflows and competing priorities in real-time. This role requires a blend of leadership, analytical experience, and technical skills to support the scaling of monitoring capabilities.
Team Overview
Gridware’s Real-Time Operations team is the first line of defense in monitoring the power grid for critical events. The team operates 24/7 to ensure the reliability of our expanding fleet of monitoring devices, rapidly detecting and classifying anomalies, and reporting critical events to customers. By leveraging analytics we continuously refine workflows, optimize decision-making, and enhance operational efficiency to scale effectively. The team plays a vital role in Gridware’s mission to create a safer, more resilient power grid.
Role Description
The Manager of the Remote Operations Center is responsible for leading a team of remote operators responsible for 24/7 real-time grid monitoring, ensuring timely detection and classification of anomalies and critical grid events. The ideal candidate will have experience as a senior member or leader of a real-time operations team, with a strong ability to manage multiple workflows and competing priorities in real-time. This role requires a blend of leadership, analytical experience, and technical skills to support the scaling of monitoring capabilities.
Responsibilities
Real-Time Operations
Strategy & Analytics
Required Skills
Bonus Skills
This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!
Benefits
Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
Paid parental leave
Alternating day off (every other Monday)
“Off the Grid”, a two week per year paid break for all employees.
Commuter allowance
Company-paid training
About Gridware
Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.
