Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.
🔥 About Solace (https://www.solace.health)
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.
Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.
Check out our funding announcement in the WSJ here.
About the Role
Solace’s physicians build relationships with our patients and act as the entry point for Solace’s advocate services, performing initial assessments and collaborating with the advocate team to ensure patients’ health and wellness goals are met.
As Medical Director, reporting to the Chief Medical Officer, you will shape the work Solace’s physicians perform and consider how to scale a rapidly growing business while maintaining the highest standards of quality and ensuring Solace’s patients receive comprehensive, life-improving services.
What You’ll Do
Oversee a rapidly growing team of physicians and lead physician hiring, onboarding, and training processes
Provides oversight for day-to-day physician operations
Work closely with leaders of the advocate team to ensure a seamless patient experience
Ensure Solace’s patients receive excellent care and a best-in-class experience through developing, implementing, and iterating on the care model
Develop new clinical workflows and pathways to support scaling and new business opportunities; responsible for continuous development, improvement, and implementation of clinical programs
Develop policies, procedures, and protocols that support our physicians to do their best work and that foster a culture of compliance
Develop and oversee quality assurance and improvement programs designed to strengthen the support patients receive
Provide guidance to clinical team when faced with challenging clinical situations
What You Bring to the Table
An active, unrestricted medical license
Board certification in internal medicine or family medicine
5+ years of direct patient care
3+ years of leadership experience in a medical director or similar role
Excellent communication skills
Prior experience with population health management a plus, including addressing health-related social needs and working with an interdisciplinary care management team
Prior startup experience is a plus; prior experience working at a tech-forward clinical startup is a massive plus; comfort working autonomously is a necessity
Demonstrated ability to work closely with product, growth, and other parts of the organization, leading cross-functional teams to achieve desired results
Comfort with developing a data framework to monitor the achievement of goals and tracking of KPIs
Prior experience with large scale hiring and training of medical staff
Who We Are
We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
