About the Role
We’re looking for a highly organized, detail-oriented and self-driven People Operations Associate (HR Generalist) to join our People team and run the day-to-day HR operations that power our company. This is an ideal role for someone new or early in their HR career who’s eager to learn, has strong executional instincts and good judgment, thrives in fast-paced environments, and knows how to use AI and automation to get things done smarter and faster.
You’ll be the operational backbone of our People function—handling onboarding, offboarding, employee recordkeeping, policy administration, compliance tracking, and general HR administration. We’re looking for someone who’s not just good with details, but someone who knows how to streamline them using the right tools, including AI to streamline work. If you are the type who takes initiative, follows through, and gets satisfaction from being the go-to reliable execution–this role was made for you.
Key Responsibilities
Manage Core HR Processes: Own and improve onboarding and offboarding logistics, ensuring seamless employee transitions in partnership with IT, Finance, and hiring managers.
Maintain Accurate HR Data: Keep HR systems and records up to date, process employment changes efficiently, and monitor dashboards to proactively address data inconsistencies.
Support Compliance and Policy Management: Assist with I-9, E-Verify, EEO tracking, and labor law compliance; help maintain handbooks, policies, and audit-ready documentation.
Provide Employee Support: Serve as the first point of contact for HR inquiries, draft employee documentation, administer various leaves, and manage the internal HR knowledge base.
Contribute to HR Projects and Initiatives: Support company-wide People initiatives, assist with audits, surveys, and process improvements, and leverage AI tools for increased efficiency.
What You Bring
Bachelor’s or Master's in Business Administration, HR, Organizational Development OR 1-2 years of HR experience with a relevant degree (ex. communications, business, etc.)
Familiarity with AI tools like ChatGPT, Notion AI, or Excel/Google Sheets add-ons for automating tasks or generating content
Highly organized and process-oriented—you don’t just follow SOPs, you improve them
Ability to self-prioritize and stay focused without needing day to day direction
Sound judgment and discretion when handling sensitive information
Proactive, owner mindset: you notice what’s missing or broken, ask the right questions, and take action
Strong written communication and a “get-it-done” approach
Professional, discreet, and people-first in all interactions
Bonus If You Have
Experience supporting HR in a remote-first or distributed company
Highly proficient in Microsoft, G-suite, and other productivity applications
Interest in pursuing a long-term career in People Ops or HRBP work
Why You’ll Love it Here
You’ll be part of a small and mighty People team—and you’ll be at the center of it all. You’ll gain exposure to all facets of the employee lifecycle, have room to grow through mentorship, and have the opportunity to shape foundational processes at a company that values speed, thoughtfulness, and autonomy. If you love being the operational glue, are excited about leveraging AI to amplify your impact, and want to grow fast–we want to meet you.
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
