Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 300+ employees, helping 2000+ customers across 75+ countries. We are funded by top investment funds Accel, Elevation, & Blume and have raised $32M in funding, including our latest Series B round.
As we grow, ensuring consistent, measurable, and delightful customer experiences across onboarding, adoption, and retention is critical to our success.
We are looking for a Program Manager to own the customer lifecycle program for our “Launch” segment, focusing on improving onboarding throughput and accelerating time-to-value through strong program governance and operational execution.
About the Role
This role sits within the Strategy & Operations team, acting as a co-owner for the “Launch” segment (early-stage customer cohort) of our customer base. You’ll work closely with the CX team and collaborate cross-functionally with Sales, Product, and Marketing to design and continuously post-sale customer journeys, from onboarding to renewal.
This is a high-visibility, high-impact role for someone who thrives on creating structure in chaos, aligning multiple teams, and driving performance through process, data, and systems.
Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 300+ employees, helping 2000+ customers across 75+ countries. We are funded by top investment funds Accel, Elevation, & Blume and have raised $32M in funding, including our latest Series B round.
As we grow, ensuring consistent, measurable, and delightful customer experiences across onboarding, adoption, and retention is critical to our success.
We are looking for a Program Manager to own the customer lifecycle program for our “Launch” segment, focusing on improving onboarding throughput and accelerating time-to-value through strong program governance and operational execution.
About the Role
This role sits within the Strategy & Operations team, acting as a co-owner for the “Launch” segment (early-stage customer cohort) of our customer base. You’ll work closely with the CX team and collaborate cross-functionally with Sales, Product, and Marketing to design and continuously post-sale customer journeys, from onboarding to renewal.
This is a high-visibility, high-impact role for someone who thrives on creating structure in chaos, aligning multiple teams, and driving performance through process, data, and systems.
What You’ll Do
What We’re Looking For
Why Sprinto?
This is a rare opportunity to own a key business opportunity at a critical stage of Sprinto’s growth. You will have the chance to design processes from scratch, implement at scale, and continuously improve how we deliver value to our customers. If you thrive on bringing clarity to complexity and enjoy driving cross-functional impact, this role is for you.
