Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.

Summer Internship 2025:

The Nextech Summer Internship Program provides opportunity for those early in their career to encounter a breadth of experience in the fast-paced medical software Industry.

We have many departments looking to hire an intern this summer. Some include and are not limited to: Finance, Accounting, Human Resources, Software Development, Marketing, Sales, and Product Management.

The program is approximately 10-12 weeks long; starting June 3rd and continuing through August 8th.

This is a paid internship. Interns may work up to 28 hours per week. Weekly schedules will be decided on depending on the manager and their department.

Our Talent Acquisition team will be reviewing resumes periodically and will be reaching out for interviews in the coming weeks (please review selection process below).

Job Summary:

We are seeking a talented and motivated Project Manager intern to join our Client Experience team. This internship offers a unique opportunity to work on real-world projects. This role will be responsible for driving initiatives that enhance our client experience by partnering with the 4 groups within our team: Implementation, Support, Client Success, and Consulting. The Project Manager intern will also work cross-functionally with teams across the organization such as Sales, Product, Engineering, and Finance to ensure seamless execution of key projects that improve client engagement and retention.

This individual will take a data-driven approach to identifying pain points, optimizing workflows, and delivering impactful solutions that enhance the customer experience. The ideal intern is a strategic thinker with strong execution skills, capable of balancing multiple projects while maintaining a customer-centric focus.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, PCI and other regulations, as appropriate.

Summer Internship 2025:

The Nextech Summer Internship Program provides opportunity for those early in their career to encounter a breadth of experience in the fast-paced medical software Industry.

The program is approximately 10-12 weeks long; starting June 3rd and continuing through August 8th.

This is a paid internship. Interns may work up to 28 hours per week. Weekly schedules will be decided on depending on the manager and their department.

Our Talent Acquisition team will be reviewing resumes periodically and will be reaching out for interviews in the coming weeks (please review selection process below).

Job Summary:

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, PCI and other regulations, as appropriate.

Essential Functions

Project Leadership and Management

Lead Customer Experience team initiatives to completion, ensuring alignment with business objectives, and own on-going maintenance once executed.

Lead and manage client experience projects from initiation to completion.

Develop and maintain project plans, timelines, and deliverables while proactively identifying risks and mitigation strategies.

Oversee full project scope, short- and long-term planning, executing deliverables and milestones, tracking success metrics.

Coordinate various team members and processes to ensure that projects are delivered on time and produce the desired results.

Ensure projects stay aligned with our overall Customer Experience strategy.

Contribute and align with Nextech project management processes and tooling.

Plan and schedule project timelines and milestones while leveraging Nextech’s project management processes and tools.

Stakeholder Collaboration and Communication

Collaborate with internal stakeholders to optimize initiatives such as client onboarding, support processes, and service delivery.

Communicate project progress, roadblocks, and outcomes to leadership and key stakeholders.

Communicate effectively on products or initiatives to all stakeholders and all levels of management.

Continuous Improvement and Best Practices

Establish best practices and frameworks for project management within the Client Experience team.

Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency.

Analyze customer feedback and data to identify areas for improvement and implement enhancements.

Financial and Risk Management

Oversee project budgets, ensuring cost-effectiveness and financial tracking.

Identify, communicate, and coordinate mitigation of program risks as they are identified.

Documentation and Reporting

Document, track, and report on all project initiatives.

Develop, implement, and track program success criteria, report to all levels of Management.

Minimum Requirements

3+ years of project management experience, preferably in SaaS, healthtech, or a CX-related role.

Experience with various project management methodologies such as Agile, Kaban, Scrum, or Waterfall

Strong understanding of customer success, support, or client onboarding processes.

Excellent communication, organizational, and problem-solving skills.

Proficiency in project management tools such as Asana, Jira, Monday.com, or similar.

Highly organized with excellent time management skills and the ability to manage competing priorities.

Critical thinker with a natural curiosity to problem solve and drive improvements.

Excellent verbal and written communication skills.

Proficiency in Microsoft Office products.

Ability to work independently, with general direction and guidance.

Excellent interpersonal skills with an ability to build relationships with internal and external customer stakeholders, including senior leadership

Preferred Qualications

Bachelor’s degree

PMP certification

Six Sigma certification

Working Environment/Physical Demands:

Working Environment:

Long-distance or air travel as needed – not to exceed 10% travel.

Physical Demands:

Activities require a significant amount of work in front of a computer monitor

Selection Process:

Candidates will first complete a brief one-way video interview, answering 5-6 questions to showcase their skills and experience. An invitation will be sent via email from Criteria Corp.

Skill-based assessment through our vendor Criteria

Interview with Hiring Manager

Panel interview with Team

Why join Nextech?

We are a leader in specialty healthcare technology solutions.