To build our customers' network infrastructure according to design, statement of work, and in line with the organisation's delivery standards and practices.To provide excellence in Project Engineering skills and communication, ensuring customer satisfaction. To be a Network Infrastructure Engineer (Level 3) within the company’s Professional Services Network Team.
To be an available escalation point for the Network Provisioning Engineers. To stay up to date with network and network security technologies and trends within the industry, ensuring solutions utilised are suited to the technologies supported by the company. To ensure the company is meeting its obligations regarding delivery timeframe, standards, and practices. To proactively suggest improvements within our proposed network architecture, best practices, and other standards to improve service and value for both our customer and the company.
To build our customers' network infrastructure according to design, statement of work, and in line with the organisation's delivery standards and practices.To provide excellence in Project Engineering skills and communication, ensuring customer satisfaction. To be a Network Infrastructure Engineer (Level 3) within the company’s Professional Services Network Team.
To be an available escalation point for the Network Provisioning Engineers. To stay up to date with network and network security technologies and trends within the industry, ensuring solutions utilised are suited to the technologies supported by the company. To ensure the company is meeting its obligations regarding delivery timeframe, standards, and practices. To proactively suggest improvements within our proposed network architecture, best practices, and other standards to improve service and value for both our customer and the company.
Responsibilities:
Design and implementation of wired and wireless network solutions, as well as auditing and remediation of existing networksDevelop High/Low Level Design, Planning and Migration documents across multiple technologiesIn collaboration with the Project Manager, ensure solutions are being delivered in line with design, statement of work and scheduling milestonesNetwork design, configuration, testing, and cutover is done to ensure delivered solution is scalable, secure, redundant, and reliableDeliver technical projects individually and as a TeamAssist Network Provisioning and Field Services Team for WAN Services configuration, testing and cutover where requiredResolve incidents related to project activities as per Ticket SLAAdhere to Incident and Change Management processes as per the organisation/customer standards (ITIL Framework)Identify road-blockers and provide alternate approach and/or escalate to Engineering Manager if requiredManage project plans and deliver work to agreed priorities, manage own workload to achieve results to agreed standards and within agreed time frames, provide reports of progress as required to Engineering and Project ManagersProvide relevant Project Artefacts (AS-BUILT, Detailed Design and Planning Document, UAT, etc.) to Project ManagerEnsure swift handover of project to the company/customer’s Operations Team and provide high-level training if requiredAssist Service Provider Team to maintain and upgrade Core/MPLS network where requiredUndergo Vendor Trainings or complete self-study to address skill gaps and attain certification as directed by businessTravel to customer sites for any project-related work if requiredTo be successful in this role, you will have:
Tertiary Education e.g. Bachelor’s/Master’s degree.Previous role with an IT&T System Integrator, Professional Consulting Services, or similar organisation.At least 5+ years in a Network Engineering role.Must have current CCNP (or equivalent) certification.Strong knowledge and industry experience across a range of networking technologies including vendors such as Fortinet, Cisco/Meraki, HP-Aruba, and Palo Alto.Industry experience working within the ITIL framework (ITIL certifications highly regarded).
Strong understanding and demonstrated experience in the use of the following technologies:
Next Gen Firewalls (FortiGate, Palo Alto and Cisco Meraki)Routing (FortiGate, Cisco/Meraki)SD-WAN (FortiGate and Meraki)Switching (Cisco/Meraki, HP/Aruba)Wireless (Aruba, Cisco, Meraki)
Highly regarded to have experience around the following:
Linux (RedHat and Ubuntu)Service Provider Routing experienceSecurity Appliances (IPS/IDS, ClearPass, ISE, MFA, Web Proxy)Orchestration Tools (FortiManager, Forti Analyser and EMS)Log Management (Syslog, SIEM)Network Load BalancingAzure and AWS Networking (Express Route and VPC)
Practical understanding of the following technologies:
Microsoft Windows including Active Directory & radius servicesSAN and Virtualised environments, particularly relating to the Network implicationsDisaster Recovery techniquesSecurity processes and proceduresStrong project delivery skillsWorking knowledge of the ITIL IT Service Management FrameworkHigh level of analytical and problem-solving skillsStrong documentation skills
