Senior Product Manager, Payments + Trust

Owner is the all-in-one platform that restaurants use to succeed online.

Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.

You can think of it as Shopify meets HubSpot, but specifically for restaurants.

Learn more about the problems we are solving for our customers here.

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants – we’ll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

In just over 3 years we've generated tens of millions in revenue, served millions of guests, and processed hundreds of millions of online orders.

More importantly, we’ve helped thousands of restaurant owners save their businesses - and not  only survive, but thrive.

Our team grew from under 100 to nearly 200 talented people in 2024. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.

We’ll be scaling even faster in 2025 to keep pace with our customer growth.

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our employees are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location

🫵 Why we’re looking for you

We are looking for a Senior Product Manager, Payments & Risk, to build and optimize our internal fraud detection, payment and security systems. You will create a roadmap for the payment infrastructure, manage product development, collaborate with partners to enhance offerings, and conduct market research to inform strategies.

This role will be responsible for maintaining our existing payment capabilities and developing a strategy around Payments to meet market demand in a new way via a Payments offering. Your work will be rooted in building a solution that brings value to our customers.

As we scale our payments function, we want someone who has seen this journey before, understands how to optimize fraud detection and payment security, and can ensure we maintain a seamless customer experience.

If you have experience and have built extensively in the payments and fraud ecosystem, this role is for you!

For the right candidate, we are open to elevating this position to a Staff Level role. However, the final role level will be determined based on years of experience, industry background, domain expertise, and performance throughout the interview process as we progress toward the final stages.

This role is 100% remote, with a preference for folks to be in the Bay Area. Chat with your recruiter to understand what that looks like!

🫵 Why we’re looking for you

We are looking for a Senior Product Manager, Payments & Risk, to build and optimize our internal fraud detection, payment and security systems. You will create a roadmap for the payment infrastructure, manage product development, collaborate with partners to enhance offerings, and conduct market research to inform strategies.

This role will be responsible for maintaining our existing payment capabilities and developing a strategy around Payments to meet market demand in a new way via a Payments offering. Your work will be rooted in building a solution that brings value to our customers.

As we scale our payments function, we want someone who has seen this journey before, understands how to optimize fraud detection and payment security, and can ensure we maintain a seamless customer experience.

If you have experience and have built extensively in the payments and fraud ecosystem, this role is for you!

For the right candidate, we are open to elevating this position to a Staff Level role. However, the final role level will be determined based on years of experience, industry background, domain expertise, and performance throughout the interview process as we progress toward the final stages.

This role is 100% remote, with a preference for folks to be in the Bay Area. Chat with your recruiter to understand what that looks like!

Owner is the all-in-one platform that restaurants use to succeed online.

Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.

You can think of it as Shopify meets HubSpot, but specifically for restaurants.

Learn more about the problems we are solving for our customers here.

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants – we’ll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

In just over 3 years we've generated tens of millions in revenue, served millions of guests, and processed hundreds of millions of online orders.

More importantly, we’ve helped thousands of restaurant owners save their businesses - and not  only survive, but thrive.

Our team grew from under 100 to nearly 200 talented people in 2024. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.

We’ll be scaling even faster in 2025 to keep pace with our customer growth.

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our employees are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location