Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
We're looking for an innovative and experienced Senior Technical Program Manager to join our Data Platform Engineering team with specific focus on our Marketing/MarTech and AI/ML initiatives. You will play a pivotal role in enabling H&H's marketing capabilities and AI-driven solutions by providing robust data infrastructure and advanced tools. In this role, you'll collaborate closely with Marketing, MarTech, Data Science, ML Engineering, and Product teams to understand their roadmaps, architecture, and data requirements, while ensuring our marketing technology stack and AI/ML systems are effectively integrated with our data platform. Your passion for working at the intersection of data, marketing technology, and artificial intelligence, combined with your technical program management expertise, will help drive intelligent, data-driven marketing solutions that enhance customer experiences and business outcomes.
You Will:
Build strong relationships with Marketing and ML/AI teams to understand their data needs and technical requirements
Define and document technical specifications for marketing data integrations, ML pipelines, and AI-powered solutions
Track project risks, dependencies, and deliverable timelines across Marketing/MarTech and AI/ML initiatives
Drive data platform strategies that enable advanced marketing analytics, personalization, and AI-powered decision making
Communicate effectively between technical and marketing stakeholders, ensuring alignment of business goals and technical solutions
Work closely with the Data Platform Engineering team to translate complex marketing and ML requirements into actionable work
Lead prioritization and status meetings with marketing, MarTech, analytics and ML stakeholders on a regular cadence
Collaborate with other technical program managers to manage cross-functional dependencies
Ensure compliance with data privacy regulations (GDPR, CCPA) for marketing data usage in partnership with legal
Facilitate agile ceremonies focused on MarTech and ML/AI workflows
You Have:
8+ years experience as a Technical Program Manager with specific focus on marketing technology and/or AI/ML systems
Bachelor's or Master's degree in Computer Science, Marketing Technology, Data Science, or a related field
Experience driving technical initiatives that connect marketing platforms with data engineering systems
Strong understanding of MarTech stacks (e.g., CRM, CDP, attribution platforms, campaign tools) and their data requirements
Expertise in AI/ML data pipelines, model training workflows, and production deployment cycles
Familiarity with cloud data platforms such as Databricks, Google BigQuery or Snowflake, particularly for marketing analytics and ML use cases
Basic proficiency in SQL, including writing simple queries for data extraction and validation
Strong knowledge of modern data stacks supporting marketing operations (Airflow, dbt, Fivetran, Tableau/Looker)
Experience with A/B testing frameworks and experimentation platforms
Excellent project management, leadership, communication, and stakeholder management skills
Ability to translate between marketing objectives and technical requirements in a fast-paced environment
Proficiency with project management tools like Jira and technical documentation platforms
Strong knowledge of data pipelines for customer journey tracking, attribution modeling, and personalization engines
Solid understanding of data security and privacy considerations specific to customer and marketing data
Foundational knowledge of AWS or GCP services related to marketing analytics and AI/ML implementations
Our Benefits (there are more but here are some highlights):
Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
Employee discounts on hims & hers online products
401k benefits with employer matching contribution
Offsite team retreats
#LI-Remote
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
