Your opportunity
The Payroll Manager is a senior level role that is responsible for proactive collaboration with
customers and key internal business partners while assisting in leading the team on accounting
and payroll tax tasks. The role requires outstanding customer service skills, payroll accounting
and tax knowledge, independent thinking in handling payroll analysis and validations in a
challenging, fast–paced and high-growth environment.
This role will be accountable for all US and Canada payroll-related functions for Payroll
Accounting and Tax. This includes payroll account reconciliations, payroll tax compliance, and
payroll reporting. A successful candidate will be extremely detail driven and organized,
delivering timely and accurate payroll and record keeping. They need to be knowledgeable in
current federal and state wage and labor laws, and GAAP accounting. They should be able to
collaborate with our business partners to book journal entries, reconcile GL accounts, reconcile
tax filings, and understand payroll operations. The individual must be able to handle ambiguity,
easily adapt to changes within the organization, be self-motivated, and possess strong leadership
skills.
What you'll do
- Reconcile Compensation and Payroll related accounts
- Reconcile Tax Filings and tax related GL accounts
- Knowledgeable in payroll operational tasks including auditing reports, computing gross to net calculations, computing taxable wages, reconciling errors, and performing root cause analysis
- Train and educate the team on payroll processes and/or new wage and labor laws
- Ensure all tax payments and compliance requirements are met
- Ensure sufficient controls are in place and implemented for SOX Compliance
- Create and write Standard Operating Procedures in a clear and organized manner
- Work with HR partners and external payroll providers / vendors to ensure consistent and accurate flow of information
- Address complex payroll related inquiries from employees and /or key state holders
- Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions are met
- Work with internal and external audit to ensure the integrity of payroll reports
- Special projects as assigned
This role requires
- 12+ years of payroll experience
- 5+ years’ experience of payroll accounting and payroll tax experience
- 5+ years’ experience in payroll operations
- CPP designation preferred
- Bachelor’s degree in accounting or finance preferred
- Worday HCM and Payroll experience preferred
- Excellent written and oral communication skills
- Possess a positive attitude and willingness to learn new things
- Must be self-motivated and able to work independently
- Advanced proficiency in Microsoft Excel
- Experience in a fast-growing company strongly preferred
- Attention to detail and high level of accuracy
Please note that visa sponsorship is not available for this position.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
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